SHIPPING RATES 

USA orders over $150 are eligible for Free Shipping (Excluding Pre Order Items). 

USA

*Please note – Orders over $800 (before discounts) will be subject to pay a Customs Duties fee in the US, Canada & Mexico.

We do not ship to PO Boxes, please ensure your delivery address is not a PO Box.

Deliveries to Rest of World Deliveries may also incur customs or import taxes. These charges vary depending on the country the items are being shipped to and are to be paid separately by the customer. Please check your own country's policies to ensure you have the most updated information regarding import taxes.

SHIPPING FAQ's

I ENTERED THE WRONG SHIPPING ADDRESS, CAN I CHANGE IT?

Once the order is placed, we will do our best to assist but can not guarantee we can amend prior to your order going out. Please call us on +1 213-401-2197 or live chat us ASAP so we can try to change your order details prior to it being shipped out. 

If your Order has been processed and on its way to you, please contact DHL and request a redirect for your parcel. If you have any questions, please get in touch with our team so that we may assist you.

HOW CAN I TRACK MY ORDER?

Your Order is shipped with DHL. You can track your order by visiting their website.You will receive a shipping confirmation email when your order is processed and this email will have a link to Track Your Order. Tracking data will not update until some hours after purchase, so don’t be concerned if your tracking link doesn’t work right away.

The delivery times provided by us are estimates only, services from the postal providers may vary.

I DID NOT RECEIVE MY ORDER, WHAT SHOULD I DO?

In the instance where your order is lost, damaged or stolen please contact our customer service team at hello@tigerlilyswimwear.com for support.

Have Another Question?

Please contact our friendly customer care team at hello@tigerlilyswimwear.com or call +1 213-401-2197 for assistance.